READ THESE TERMS OF USE BEFORE PURCHASING YOUR LESSON
Private Vocal Lessons focus on freeing the natural voice, vocal technique, and performance styles. Our ultimate goal is the ability to express confidently without limitations!
Attendance
Arriving on time is a trademark of a true professional. Be on time, be prepared, and focused. This time is your investment in your goals, and is all about building productive habits. I do not have the flexibility in my schedule to push back time if you are late to your lesson. Minutes late will be deducted from your lesson time.
Payment Policy
In order to take advantage of the bulk lesson savings, you must sign up for the automatic billing service. Your payment information will be securely stored through PayPal. Your credit card will only be charged on the first lesson of the month. Your monthly tuition charge will appear on your billing statement as “Voice lessons.” Once your payment has been completed, you will receive an emailed receipt from PayPal. I encourage each student to enroll in the automatic billing, so they can simply come and enjoy their lessons, without worrying about processing payment each week, or missing a lesson if they forget.
You are welcome to process payment week to week if you choose at the regular rate of $150 / lesson. Your payment must be made 24 hours prior to your scheduled lesson. Once your payment is completed 24 hours in advance, your lesson will be confirmed on the schedule. If payment is not received 24 hours prior to your lesson, your name will not be included on the daily lesson roster. Payments will not be accepted on the day of the lesson. If you choose to pay lesson to lesson, it is your responsibility to remember to process payment. 24 hours prior to your scheduled lesson.
All payments must be processed through www.MadeleineHarvey.com
Lesson Rates Include
- 60 minutes of private instruction
- Video recording of each lesson available via Zoom at the end of each lesson
Cancellation Policy
I understand that sometimes, events occur that keep us from attending our lesson. (Weather, family emergency, personal illness, etc.) Below are some guideline for cancelled lessons.
- Lesson cancellations require a minimum of 24 hours prior to your scheduled lesson day and time.
- Cancellation requests submitted by text message, Facebook Messenger, or similar means will not be accepted as a cancellation request. Clients must call or email to cancel.
- Up to 2 cancellations within a 90 day period will be allowed to be made-up based on scheduling availability.
- A no call no show will forfeit the cost of his or her scheduled lesson and will not receive a video lesson.
- 3 consecutive lessons missed will forfeit your lesson slot.
- The following holidays are observed and lessons will not be held on these weeks; Thanksgiving, Christmas, July 4th. Lessons that fall on these weeks will roll over into the following week, and will not be charged.
- We encourage you to invest this time in yourself. The lessons are focused on you and your dream. Make being at your lessons a priority. In encourages professionalism in the way you commit to your goals, and the working relationships with others.
Lesson Schedule
An adequate lesson schedule is one lesson per week. Lesson time/day are contingent on availability. Should you need to change your lesson day/time, 7-business days notice is required. Should your ideal lesson time be unavailable, you will be included on a waiting list until that time opens.
Lesson Video Recordings
Students who take advantage of the private voice lesson will be video recorded via Zoom’s built-in recording feature. If you do not retrieve the video file within the time that Zoom allows it to be downloaded, the video is deleted by Zoom. The content within the lesson is copy written and owned by Madeleine Harvey. The student DOES NOT have the permission of Madeleine Harvey to post the video onto any social medium, such as” Twitter, YouTube, Facebook, Tumbler. Instagram, Snapchat, TikTok, etc. If the video is found posted, it will be removed by the owner, and the student will be discontinued from lessons.
Lesson Termination Policy
Should a student discontinue lessons for whatever reason, at least one month’s notice in advance of the last lesson date must be given. Should insufficient notice be given, payment for 4 lessons from the date of notification or discontinuance of lesson is required. Madeleine reserves the right to discontinue lessons with any student at any time.
Lesson Expiration Policy
Bulk lesson packages must be redeemed within 12 months of their purchase date. If there are any unused lessons remaining after 1 year, those lessons are forfeited and non-refundable.
Limitation of Liability
UNDER NO CIRCUMSTANCES (INCLUDING NEGLIGENCE) SHALL WE BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS), PERSONAL INJURY (INCLUDING DEATH) OR PROPERTY DAMAGE OF ANY KIND OR NATURE WHATSOEVER THAT ARISE OUT OF OR RESULT FROM: (A) THE USE OF, OR ANY INABILITY TO USE, THE WEBSITE OR ANY CONTENT OR FUNCTIONS THEREOF; OR (B) ANY ACT OR OMISSION, ONLINE OR OFFLINE, OF ANY USER OF THE WEBSITE OR ANYONE ELSE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL LOSS, COST, DAMAGE, LIABILITY OR EXPENSE (INCLUDING ATTORNEYS FEES AND COSTS) THAT YOU MAY SUFFER OR INCUR, UNDER ANY THEORY OF LIABILITY, IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED THE LESSER OF THE AMOUNT PAID BY YOU, IF ANY, FOR THE RIGHT TO ACCESS OR PARTICIPATE IN ANY ACTIVITY RELATED TO THE WEBSITE OR $100.00.
UNDER NO CIRCUMSTANCES SHALL WE OR ANY OF THE INDEMNIFIED PARTIES BE LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY EVENT OF FORCE MAJEURE OR OTHER CAUSE BEYOND OUR OR THEIR CONTROL INCLUDING, WITHOUT LIMITATION, ACTS OF GOD, WAR, EQUIPMENT AND TECHNICAL FAILURES, ELECTRICAL POWER FAILURES OR FLUCTUATIONS, STRIKES, LABOR DISPUTES, RIOTS, CIVIL DISTURBANCES, SHORTAGES OF LABOR OR MATERIALS, NATURAL DISASTERS, GOVERNMENTAL ACTIONS, ORDERS OF DOMESTIC OR FOREIGN COURTS OR TRIBUNALS, OR NON-PERFORMANCE OF THIRD PARTIES. NEITHER WE NOR ANY OTHER INDEMNIFIED PARTY IS RESPONSIBLE OR LIABLE FOR: (A) ANY INCOMPATIBILITY BETWEEN THE WEBSITE AND ANY SITE, SERVICE, SOFTWARE OR HARDWARE; OR (B) ANY DELAY OR FAILURE YOU MAY EXPERIENCE WITH ANY TRANSMISSION OR TRANSACTION RELATED TO THE WEBSITE.
THE LIMITATIONS, EXCLUSIONS AND DISCLAIMERS HEREIN AND ELSEWHERE IN THESE TERMS OF USE APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
APPLICABLE LAW MAY NOT ALLOW CERTAIN OF THE EXCLUSIONS, LIMITATIONS, OR DISCLAIMERS OF LIABILITY SET FORTH IN THESE TERMS OF USE, SO SUCH EXCLUSIONS, LIMITATIONS OR DISCLAIMERS MAY NOT APPLY TO YOU.